Shipping & Returns
Shipping
Delivery times will vary depending on location. Please see below for estimated delivery times after your order has been dispatched.
United States
- Complimentary standard shipping over $50. Orders less than $50 are shipped for $7.00 flat rate.
- 2 - 5 business days.
Canada
- Complimentary standard shipping over $100. Orders less than $100 are shipped for $7.00 flat rate.
- 2 - 7 business days.
- Please note, duties and taxes are non-refundable.
Rest of the world
- $40 USD.
- 7 - 16 business days.
You will be notified when your order has been dispatched and you will receive a link to track your order. If we can assist you with your order in any way, please be in touch with us via e-mail 24/7: info@eikeihome.com
Phone and Text: (445) 214-3865
10am-7pm EST
Please note:
- Customers are liable for customs taxes and duties if shipping outside of the U.S. and Canada and will be contacted by local customs agencies or the shipping provider directly to settle these charges.
Returns
We offer returns for change of mind purchases within 30 days. Your item must be in their original condition (tags attached, unused and unwashed and in the original packaging).
To complete your return, please send us an email at info@eikeihome.com
While we hope you love and use your EIKEI bedding for years to come, we understand that sometimes things don't quite work out, and we will of course (happily!) refund or exchange your order should there be an issue.
Please don't hesitate to contact us should you have any questions about your order.
We are available 24h/7 via e-mail: info@eikeihome.com
and via phone from Monday to Saturday
10am-7pm EST
Phone and Text: (445) 214-3865